Return and Refund
Thank you for shopping with us! We strive to ensure you are 100% satisfied with your purchase. If something isn’t right, we’re here to help.
Returns
- You have 5 days from the date of delivery to request a return.
- To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it.
- It must also be in the original packaging, with tags, accessories, or manuals included.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment within [5–10 business days].
- Shipping charges are non-refundable, unless the return is due to our error (e.g., wrong or damaged item).
- If the item was marked as a gift when purchased, you’ll receive a gift credit instead of a refund.
Exchanges
Need a different size, color, or replacement? We offer easy exchanges for eligible items. Please reach out to our customer support for assistance.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hr of delivery with photos of the item and packaging. We will send a replacement or issue a refund immediately.
Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- For your protection, we recommend using a trackable shipping service and purchasing shipping insurance.